Return & Exchange Policy

At Sincerely, Elle, we want you to love every piece you receive! We understand that shopping for little ones can be tricky, so we gladly accept returns and exchanges under the guidelines below.

🩵 Returns & Exchanges:

• Returns are accepted within 7 days of delivery for store credit only.

• Items must be unworn, unwashed, and in original condition with tags attached.

• To start a return, please email sincerelyelleboutique@gmail.com with your order number and reason for return.

• Once approved, you’ll receive instructions for mailing your item back.

🚫 Non-Returnable Items:

• Personalized, monogrammed, or custom pieces

• Sale or clearance items

• Accessories (bows, hats, socks, etc.)

📦 Shipping:

• Return shipping costs are the responsibility of the customer.

• We recommend using a trackable shipping method, as we cannot be responsible for lost packages.

🧵 Damaged or Incorrect Items:
If you receive an item that is damaged or incorrect, please contact us within 3 days of delivery so we can make it right.

❤️ Thank You!
As a small business, every order means the world to us. We appreciate your understanding and support as we continue to bring you beautiful, heirloom-quality styles for your little ones.